Privacy Policy

Car Keys Near Me, UK wide mobile service (no public premises). You can contact us about privacy at info@carkeysnearby.co.uk or by phone on 07848 426374.

When you use our quote form or contact us, we may collect:

• Your name and phone number.
• The service you need (for example lost key, spare key, lockout).
• Vehicle details you provide, such as registration, make, model and year, and the location of the vehicle.
• How urgently you need help.
• Technical and usage data, including cookie identifiers, approximate location and marketing attribution (such as the campaign that brought you here), where you have consented to analytics cookies.

• To respond to your enquiry, provide a quote and arrange for the work to be carried out. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in operating our service.
• To contact you about your request by phone, SMS or WhatsApp using the details you give us.
• To understand and improve how the website performs, using analytics. Our lawful basis is your consent, which you can withdraw at any time.

To get your job done we pass the details you submit to a trusted local auto locksmith from our network so they can attend and carry out the work. We also use trusted service providers who process data on our behalf:

• Messaging and email providers, to send us and you notifications about your request.
• Website hosting and infrastructure providers.
• Google Analytics, for website usage statistics (only with your consent).

We do not sell your personal information for unrelated advertising. We only share what is needed to respond to your request and run our service.

Some of our providers may process data outside the UK. Where that happens, we rely on appropriate safeguards, such as UK adequacy regulations or the International Data Transfer Agreement, to keep your information protected to UK standards.

We keep enquiry details only as long as needed to provide the service and to meet our legal and accounting obligations, after which the information is securely deleted or anonymised. Analytics data is retained according to our analytics provider's standard settings.

Under UK data protection law you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate data or complete incomplete data.
• Ask us to erase your data in certain circumstances.
• Object to, or ask us to restrict, our processing.
• Withdraw consent to analytics at any time.

To exercise any of these rights, email info@carkeysnearby.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

We use essential cookies to run the site and, with your consent, analytics cookies. For full details and to change your choice, see our Cookie Policy.

We may update this policy from time to time. Any changes will appear on this page with a revised "last updated" date.